IT Service & Support

IT Support

Description	Price
After-hours support – Planned	$69.00
After-hours support – Unplanned/emergency	$99.00
Credit Card processing fee	$1.00
Dell consulting fee	$149.00
Document office network technical settings	$199.00
Document user and network technical settings	$29.00
Expedited Warranty – Greater of 25% of original retail price or $29	$29.00
In-person training	$39.00
Onsite Visit	$99.00
Onsite Visit – Travel Time (@$35 per hour)	$35.00
Onsite Visit – Warranty Pickup or Delivery	$79.00
Remote Quantum Tech Assistance	$39.00
Shipping – Expedited	$19.00
Shipping – Regular	$9.00
Telephone-only technical assistance	$39.00
Telephone-only technical assistance – Advanced	$69.00
Telephone-only technical assistance – Basic	$35.00